EY 2022 Work Reimagined Survey shows employees now have greater influence over employment terms; 42% of employees say pay increases are needed to address staff turnover
22% of employers say they want employees to come back to the office five days a week; 80% of employees want to work remotely at least two days a week
32% of employers have succeeded in boosting productivity and culture, through hybrid work and investing in amenities and workplace technology
Employees around the world now hold more sway in the global job market, with two-fifths (43%) of respondents saying they are likely to quit in the next 12 months – driven mostly by a desire for higher total pay, better career opportunities and flexibility amid rising inflation, a shrinking labor market and an increase in jobs offering flexible working – according to the EY 2022 Work Reimagined Survey.
The survey – one of the largest of its kind – canvassed the views of more than 1,500 business leaders and more than 17,000 employees across 22 countries and 26 industry sectors. It shows that, as many countries emerge from the COVID-19 pandemic, employees have gained significant influence over their employers and that their “wish list” from potential employers is changing.
Search for increased pay overtakes desire for flexibility
The main motivation for employees seeking new jobs, according to the survey, is now a desire for higher pay. With record inflation, in many countries around the world, more than a third of those searching for new roles (35%) say that a salary increase is their main objective, and 25% say they are looking for career growth. Forty-two percent of employees surveyed say that pay increases are the key to addressing staff turnover – but only 18% of employers agree.
Flexible working arrangements – which were by far the biggest factors leading to employee moves according to last year’s survey – are now less of a driver given that most are already working for companies that offer flexibility in some form. Only 19% are seeking remote-work flexibility from a new job, while 17% say that well-being programs would prompt them to move.
Shifting views on culture and productivity
Interestingly, the desire amongst employees to seek out new roles persists even though they hold relatively upbeat views about company culture. The number of employees who believe their organization’s culture has improved, has risen from 48% to 61% since the start of the COVID-19 pandemic. At the same time, employers’ confidence in their own company culture has dropped from 77% to 57%. Additionally, while employees believe new ways of working have increased productivity, companies’ confidence in their own productivity is being eroded by increased turnover.
Growing skills and talent gaps
Fifty-eight percent of employer respondents agree it is important to have a strategy in place to match talent and skills to future business needs; and 74% say that they are prepared to hire employees from other countries and allow them to work from anywhere if their skills are critical or scarce. Slightly more than a fifth of employer respondents (21%) believe improving opportunities to build skills will help address turnover.
Pressure to return to the office
Despite the continuing shift towards flexible working models, 22% of employer respondents say they want employees to come back to the office five days a week. Although reluctance to work remotely among employees has fallen (from 34% to 20%) most employees (80%) say they want to work remotely at least two days per week.
Boost to culture and productivity from new ways of working
The survey reveals that a large population of “optimist” employers (32%) are managing to improve both culture and productivity. It shows that they are achieving this by ensuring that their leaders have a shared understanding of company issues, external practices and strategies (94%). Other factors cited by this group of businesses as drivers of their success include hybrid work (90%), investing in on-site amenities (39%), enhancing workplace technology (45%) and giving employees more empowerment and autonomy (44%). By way of contrast, other businesses are continuing to watch and wait, or are only taking selective action.
Commenting on the survey findings, Panayiotis Thrasyvoulou, Associate Partner and Head of People Advisory Services at EY Cyprus, says: “Employers will need to try harder to retain their workforce, as, in the post-COIVD world, employees are feeling empowered to leave their jobs if their expectations are not met. Views on flexibility continue to diverge, with the majority of employees wanting to work remotely at least twice a week and employers concerned that remote work is affecting productivity, but pay increases are now emerging as a key motivator for changing jobs. To face this challenge, companies will need to instill trust and provide a package that takes into account total pay, flexibility and career path.”